Due to the variety of products we offer, many items require a freight quote. Trident is committed to shipping on time and as cost effective as possible. Some items are priced “delivered” and others a flat fee per item. Please refer to the individual item page for shipping times, or call us toll-free at 1-888-310-5437.
If delivery time is a concern, contact us and we will give you an ship date. Rush processing is available on all items. A “Rush” puts your order at the front of the queue and it will be shipped ASAP. Orders using expedited delivery that cannot be fulfilled within ten business days will be refunded the expedited shipping fee and the order will ship within the standard delivery time. Please note that rush processing does not speed up shipping time, only how quickly the items are shipped.
Disclaimer: The maximum liability for rush processing is limited to the rush processing fee.
How much does shipping cost?
Orders shipped via semi-truck are shipped ''Dock to Dock''. Liftgate Service will incur an additional charge. Some of our items ship disassembled. Inside delivery or assembly is not included.
Many items do require a freight quote for us to get the best price for freight. After your order is placed, and within 24 hours (1 business day) a sales representative will contact you with your freight charges. At that point you can determine if you want to pay the freight charges or cancel your order.
Some chairs do not include freight; i.e. hospitality seating, stack chairs and folding chairs. Some shipments may not be left at your door without your signature. We cannot be held responsible for freight costs incurred by returned shipments for this reason. We reserve the right to bill you for shipping charges on refused shipments. We reserve the right to bill you for incorrect delivery addresses, typos caused by you when your order was placed and requests to forward shipments to another address. Shipping charges are non-refundable.
How much is shipping to Canada? Please call us for a specific quote.
International shipping: Customers are responsible for applicable taxes, duties, and brokerage fees.